Privacy Policy

This Privacy Policy describes how Arberia Arsenal ("we," "us," or "our") collects, uses, and shares your personal information when you use our website arberia-arsenal.com and related services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

• Personal Identifiers: Name, email address, shipping/billing address, and phone number.
• Commercial Information: Records of products purchased, and order history.
• Financial Information: Payment card details are processed securely by our third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.
• Technical Data: Automatically collected information like IP address, browser type, device information, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for official and supporter merchandise.
• To communicate with you about your account, orders, and our club activities.
• To send you updates, news, and promotional materials related to Arberia Arsenal (you may opt-out at any time).
• To improve our website, products, and user experience.
• To prevent fraud and enhance the security of our services.
• To comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processing, shipping, email delivery, and website analytics.
• Legal Requirements: When required by law, or to protect the rights, property, or safety of Arberia Arsenal, our users, or others.
• Affiliates: With other official Arsenal supporters' clubs for coordination of events, with your consent where required.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, update, or delete your personal data.
• The right to opt-out of marketing communications.
• The right to restrict or object to certain processing.
• The right to data portability.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other sites, such as the official Arsenal FC website or other partner sites. We are not responsible for the privacy practices of these external websites.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Last Updated: October 26, 2023